Understanding Voice Over Internet Protocol (voip).

Internet Voice, also known as Voice over Internet Protocol (VoIP), is a technology that allows you to make telephone calls using a broadband Internet connection instead of a regular (or analog) phone line. Some services using VoIP may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. Also, while some services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone through an adaptor.

The calls are made over a data network like the internet. VoIP converts the voice to a digital signal that can travel over the internet then converts it back to voice once it reaches the other end. This enables you to speak to anyone with a regular phone number. When placing a VoIP call using a phone with an adapter, you'll hear a dial tone and dial just as you always have. VoIP may also allow you to make a call directly from a computer using a conventional telephone or a microphone.

Placing a Call

All VoIP Services are a bit different in the way you place a call. If you have an adapter connected to your internet Connection you can-just pick up your phone and dial the number. The call goes through your local phone company to a VoIP provider. The call proceeds over the internet to the called party?s local telephone company and the call is completed. You can also plug a microphone headset into your computer, this is a good option it you have a slow (dial-up) connection as it cuts out some of the echo commonly heard in slow connections. Utilizing a headset, the number is dialed using a keyboard & routed through your cable modem.

Equipment Needed for VoIP

High-Speed Broadband connection, IP Phones (Softphones will require PC) or Analog Telephone Adapters (ATAs) and VoIP Service Provider, currently there are 505 in the U.S. alone, the best known probably being Vonage.

When you looking for a VoIP provider be sure to check what the they offer, some companies allow you to make calls only to other subscribers of their service. But most companies will allow you to call anyone, land line, cellular, local, long distance and some companies even allow you to talk to more than one person at a time.

Many people today use their cell phone as their primary phone, with VoIP you could eliminate your landline phone altogether. You can call anyone, any where in the world and talk along as you want. VoIP calls do not have to pay toll or distance charges so the possibilties for consumers and small business to save money are the most attractive feature of Voice over Internet Proticol.

Christine is the owner of http://onlinevoipinfo.com/ which deals specifically with PC to Phone and PC to PC VoIP. The site includes a comprehensive information on VoIP.

VoIP - Sometimes Not An Easy Choice

Previously I wrote that VoIP was a good choice. If naked DSL or DSL without phone service is not an option for you, then VoIP can still be a good choice for your second or even third phone line. It sure comes in handy for your teenage children not to mention a home office. I recently sold service to a gentleman who wanted VoIP specifically for the ability to have a virtual number. His daughter recently went off to college in another state. He purchased VoIP service and signed up for a virtual number. He got a virtual number in the same area code that his daughter was in. This allows his daughter to call him at local charges vs. the long distance charges she would normally have to pay. Kudos? to him for making his decision. Just another great benefit VoIP has to offer.

This weekend I was speaking with a friend of mine who recently purchased a home computer. He knew about my business and wanted to know his options for internet access. He also knows that I'm not just a big fan of VoIP but that I myself use it. His primary objective was internet access, secondary objective was VoIP. Here's where the choices, for him, weren't so straightforward.

First off, his current phone provider is the local cable company. He doesn't use cable TV, rather he uses satellite TV. This current scenario meets his needs. He's a huge sports fan and not about to give up his satellite TV because of the sports packages. Do you know anyone else in this type of situation? I told him that 'normal' DSL is out of the question. Our local RBOC won't allow DSL access without phone service. What about naked DSL? Yes, my company has recently signed up a couple providers offering naked DSL, but the price is a bit higher. About the same as cable internet access would cost when you don't have cable TV service. In both cases, naked DSL and cable access, the monthly fee was more than he's willing to pay.

Well then, that was our dilemma. His existing setup won?t allow for either DSL or Cable without him spending more than he wants per month. A switch to cable TV service with cable broadband access won't work for him either. He just doesn't want to give up the satellite TV sports package. So what to do?

His options, as it were, are limited. I asked about his phone habits. How many local and long distance minutes do him and his family use? His child is fairly young and his wife?s family lives in the area, so long distance minutes don't come into the picture. That leaves local calling. I have a bundled service I could offer him, but guess what, YEP, the RBOC 'will' allow a competitor to offer local service BUT the RBOC will 'not' allow that competitor to offer DSL.

He was trying to avoid the local RBOC, which is why he switched to cable phone service a few years back. Now, although he does have choices, the only thing to meet his budget is to cancel cable phone service and go back with the RBOC. Once phone service is active, then I can get him DSL access. DSL access from the local RBOC?s is really dropping in price so he can get his first 6 months at a very reasonable price. Even after that 6-month period, the rate is reasonable as well. This solves his primary objective to get high-speed internet access but doesn't solve his secondary objective to get VoIP. He has no use for a second phone line so that's not an option.

Since the FCC has mandated that RBOC's need to offer naked DSL in roughly 3 years time, that's actually going to work for him. After that 3-year timeframe his young child will be in high school. He'll have more choices in just a few years. So, for this case, he doesn't get everything he wants at the budget he can afford. Rather he solves his primary objective of internet access for now and will go for VoIP once the prices of naked DSL come down.

Although this is doable, it's really a shame. It may be rare and it was the first time I've personally run across this type of situation. Phone from cable, TV from satellite works great for him, but because the phone companies and cable companies don't play well, he looses. I will show him how to make his long distance calls from his computer, but for VoIP as a primary phone service, he?ll need to wait. Sometimes the decision to use VoIP is not such an easy choice. (For now)

FullService Broadband provider. Our free service is possible through Try Right Technology, Inc. We provide unbiased and informative information on broadband and communication products

VoIP Providers Doing Their Best To Get Your Money

We've seen this happen before. A new technology promises cheaper and better service.

But when consumers try to take advantage of it, the new "cheaper", "better" service ends up being a degraded level of the same old thing, and usually for more money when all is said and done.

Think cell phones. Think internet connections.

The problem with cheap new technologies is that they don't provide sufficient profit to be developed at a mass level. That's why telcos and cable companies dragged their feet for years before getting serious about broadband internet. Do you remember when 128k connections cost $300 a month? Why give people ten times as much capacity for much less money?

Which brings us to VoIP. There appears to be no incentive at all for the major telco and cable carriers to get into this business yet. Until they find a way to leverage their infrastructures for their own profit in the VoIP business, you can expect them to throw up obstacles. Like tollgate fees. The idea of charging companies like Vonage and Skype for use of the "free" IP network has been floated, and is not likely to go away any time soon.

**Fracturing of the VoIP market**

That leaves companies like Vonage, Skype, and Microsoft to compete at the consumer end of things. They are fighting over who will get the most customers. Just like the cell phone companies, they are using specialized hardware and added services to differentiate themselves from the others.

You can expect they will all be taking a page from the cell phone marketing book. Offer cut rate (or free) hardware to get customers signed up to a long term contract. But the catch is, the hardware will only work with one system. That way customers will not jump ship without thinking twice about investing more money in new hardware.

The strategy was apparent at this year's Consumer Electronics Show in Las Vegas. Each of the major players unveiled new gadgets that only work with their system: a special Wi-Fi phone for Vonage, speakerphones and USB handsets for Skype, and handsets from Uniden and Philips that only work with Windows Live Messenger.

The dilemma is that the major players in the VoIP business need to generate cash. They hope to do that by tying up lots of customers with exclusive hardware that is not compatible with their competitors. But the risk is they will alienate a lot of the same consumers they are trying to convert.

**Will new handsets make Microsoft a VoIP player?**

Bill Gates announced at CES in Las Vegas in January that Uniden American and Royal Philips will have new VoIP phones available for MSN Messenger users by the time the new VoIP-enabled version of Messenger is available. According to Microsoft, there are 200 million MSN Messenger users worldwide.

The new version of MSN Messenger, called Windows Live Messenger will have advanced VoIP capabilities, and an interface with the traditional phone system through an agreement with MCI.

The handsets available from Uniden and Philips will be cordless dual landline-VoIP phones making them a complete replacement for both traditional phone service and PC to PC services like Skype. The companies hope the three way combination of Microsoft and MCI along with Uniden and Philips will make the MSN Messenger service a leader in the VoIP battle for subscribers.

The new Uniden phone, due out in the spring will be a 5.8GHz unit and will cost in the $ 100 range. The Philips phone will have similar features and price, but will be targeted to non-North American markets. The combination is aimed at putting the Microsoft/MCI service on par with Skype and making it a serious alternative to providers like Vonage.

As with Skype, PC to PC calls will be free using Windows Live Messenger. Microsoft and MCI claim that PC to landline calls will cost only a few cents a minute, and much less than some other alternatives currently being developed.

**Who is Microsoft targeting? Skype or Vonage?**

According to Russel Shaw, writing in the ip telephony blog (http://blogs.zdnet.com/ip-telephony/?p=821), the real target of the Microsoft/MCI project is not Skype, but Vonage and other "pure play VoIPs" like Packet 8, as well as the traditional telcos waiting in the wings to pounce once the market gets going.

Services like Vonage are extremely vulnerable because they rely on the infrastructure of the telcos without paying a surcharge to use it. Those costs are off-loaded to their customers who pay connection charges. But it is almost a certainty that the telcos will not sit idly by while companies like Vonage use the telcos' own capacity to take away their customers.

That means the "pure play VoIPs" are going to get squeezed between Microsoft/MCI on one hand, and the telcos on the other.

Rick Hendershot publishes Linknet Business News | German mobile users can get Free SMS service - Freesms versenden - kostenlos freesms in deutsche handynetze versenden.

VoIP Problems?

Well of course there's VoIP problems, although I think problems is too strong of a word. Instead I would call this VoIP issues. (Just semantics? maybe, read on!)

Some may be old enough to remember making long distance calls where there was static or crackling on the phone line connection. Maybe you remember having to speak LOUDER in order to be heard on the line. Was that a problem? Maybe to you it was but to the companies providing the service, it was a merely a technical issue that needed to be addressed. The issue was addressed and resolved. Now you expect this high quality service right?

Ok, what about cellular phones? Maybe you're old enough to remember when calls were dropped or barely audible. Maybe you remember lugging around those heavy phones. This was a time when a cellular phone was just that, a phone! Was this a problem? Maybe to you it was but to the companies providing the service, it was merely a technical issue that needed to be addressed. The issue was addressed and resolved. Now? Well, there's not too many cellular phones that are 'just' phones. You can surf the internet with them, take pictures, record short video clips, change the ringers, store your address and phone numbers, etc.

For both these 'problems' above, it was a relatively short time frame between 'issue' and resolution. We can draw comparison after comparison between technology and technology issues. I could start talking about echo cancellers, VoIP gateways, multiplexors, etc. and the current circuitry vs. the research and new circuitry on it's way, but that's not the point of this article. The point is simply that 'yes' there are issues with VoIP but also, 'yes' issues are to be expected and 'yes' issues will be resolved.

Some of the most common quality issues are echo and delay. I myself use VoIP over my residential broadband connection and frankly I think it's just fine. I like the service and quality of calls, but yes, at times, the echo and delay can be annoying. This is usually infrequent and not worth me canceling my service. The point I'm trying to make here is that, for me, it's acceptable. Why? Because I understand that this is 'relatively' new. I understand that equipment manufactures are building better technology to address these issues. I understand that the popularity of VoIP will expedite the issue resolution. I've worked in information technology for over 20 years now and certainly understand this progression in technology.

Other issues are in the E911 service and of course there's issues with most residential DSL subscribers. Both these issues are directly with the existing phone companies. The FCC is already involved in both these cases and I believe it will be sooner rather than later for these to be resolved as well.

I for one do have E911 service and I am not a DSL subscriber. So E911 for me is a non-issue and using cable access eliminates having to keep my local telephone company for my primary phone service.

The bottom line, for me, is the cost savings. The cost savings over shadows the occasional echo and delay. E911 has already made its way into my area and using cable internet access removes my dependency on the local telephone company.

VoIP can be a great way for you to save money on your phone service, but don't go into this blindly. Most consumers are intelligent enough to understand the progression that occurs with any technology. It's pretty good as it is and yes I would agree it needs to be better. I also know, heck I'm confident that the quality of service will continue to improve.

So what's the bottom line? Go for it. Find a service that will provide you with a free trial period. Take it for a test drive, kick the tires, etc. The higher your existing monthly phone bill is, the sooner you should try out this service.

It's ok to demand perfection, but perfection takes time. Change is hard and change takes time. Change is upon us and VoIP, in my humble opinion is here to stay. Give it a try, be realistic. Get the information, get your quote, get your free trial period, you really have nothing to loose and quite possibly money to save!

Provided by the FullService Broadband provider. Our free service is possible through Try Right Technology, Inc. We provide unbiased and informative information on broadband and communication products

Why Business Should Switch to VoIP

Company should choose to unplug and switch to VoIP technology because there are many advantages for using VoIP. Here is an overview of five reasons that your business should make the switch to VoIP.

VoIP is perfect for Call Centers

VoIP is slowly becoming the standard choice for Call Centers. VoIP offers some major benefits for Call Centers such as flexibility, cost efficiency, and enhanced customer service applications. For instance, in the past, a Call Center needed to be a stabilized facility equipped with many phone lines used by people who would physically be located in the Call Center. By using VoIP for your Call Center, not only is your main location easily relocated as your business expands, but you can hire employees virtually world wide. Larger companies take advantage of VoIP Call Centers by outsourcing work overseas where they can hire employees for less.

The Integration of data, audio, and web based features is another reason why businesses are opting for VoIP. Customer service calls are handled more efficiently with the integration of these three components. Not only are calls transferred more proficiently, but also greater care can be given to customers when Call Centers use integrated software platforms.

More Call Centers are taking advantage of the opportunity to hire employees world wide through VoIP services. Employees may work in different time zones, giving greater customer service benefits year round, and hiring home based employees is another way businesses are choosing to save money.

VoIP is better for Mobile Employees

Many companies employ mobile workers. Mobile Employees have typically used cell phones at the company's expense to stay in touch during the day. By utilizing VoIP Mobile Employees can remain virtually connected with the company, and the company saves money on fees.

When mobile employees rely on cell phones, many times a customer will call the main office, only to hear a message or be told the worker's cell phone number. This requires the customer to hang up and call the employee on their cell phone- increasing the chance that the employee will lose the sale. By using VoIP, a call is instantly routed to the mobile employee and productivity increases.

Since VoIP integrates many other technologies, including E-mail, mobile employees are able to conduct many more transactions with one application.

VoIP Reduces Cost

Businesses today depend upon telecommunications. Whether it is Internet, E-mail, Customer Service through telephone, online web applications, and E-mail, or whatever your IT business needs may be, VoIP offers to handle all of your needs with one application. Additionally, this reduces cost and increases productivity. VoIP also has combined with software applications that are perfect for many business needs. Software such as accounting programs, Email, and PC based applications help to save money by combining services.

The reduction in long distance charges is another great advantage for switching to VoIP for business needs. By combining data, video, and audio needs, companies save on bandwidth usage, which ultimately leads to financial savings.

VoIP allows Real Time Global Conferencing

Global conferencing and training can put a burden on a business. Attempts to reach employees worldwide are not only expensive but time consuming as well. With VoIP technology businesses can avoid conferencing costs, and enable secure audio and videoconferences to offices worldwide. By reducing long distance costs, employees are also taking advantage of calling each other and corporate headquarters more frequently.

VoIP offers Flexibility that Ultimately Increases Productivity VoIP allows greater flexibility. By using a standard VoIP Phone Adapter, you are able to take your telephone number with you. This allows greater productivity by allowing employees to conduct business overseas, while traveling, staying in hotels, etc. Your customers will be able to call you on your regular business phone number, and you won't have to use your cell phone.

Many VoIP services are fully integrated with PC applications such as fax and email. There is greater productivity when employees can integrate their email and phone services with one application. Conduct business with VoIP on your laptop, any time day or night.

With the option to get VoIP phone numbers with area codes throughout the country, and some world wide, businesses can expand by choosing local area codes for the city, state, or country they are targeting.

Olivia Tan is co-publisher of VoIP Ebook. She provides tips and review on business VoIP and residential VoIP.

VoIP And Local Telephone Companies

With VoIP technology entering the mainstream, it brings the possibilities or huge profits for the companies that provide the service. The current promise of cost savings is driving more and more residential and business users to investigate this technology. But the local telephone companies are not going to give up customers without a fight.

There is a current mandate by the US federal government that all VoIP providers offer E911 service. The initial blocking of this information was with the public switched telephone network maintained by the major telephone companies

The next stumbling block is ?naked DSL? or DSL access without local phone service. This service is rare, but without it a residence would not be able to use VoIP as their primary phone service mechanism. You see, DSL is running over your existing phone line provided by your local telephone company. Drop your local phone service and you?ll probably drop your broadband DSL access as well. (Cable broadband access is a viable solution here and the increased cost in cable access should be offset by the reduction on your monthly phone bill)

These are just two fronts in the battle over VoIP. Should companies be compensated for the infrastructures they build? Should E911 service be ?free? and offered as a public service? What about the existing phone service run into our homes? Who pays for those lines to be laid and hooked into the public switched telephone network?

There really are no easy answers to the questions above. The phone companies are not about to give up customers without a fight. They have years and billions of dollars spent in building one of the most reliable communications networks ?currently? known to us.

Is VoIP the next step in the evolving communications industry? How will this play out with phone companies offering internet and TV services and cable providers offering phone and internet service? The line is being blurred and yet the technology pushes forward.

I don?t have the answers, only questions. I know how I?d like to see it all play out, but alas, there is no Nirvana and no, it would seem we all cannot get along. Not when there?s literally billions of dollars at stake. There will be winners and losers as this war rages on, but it is my hope that we, the end users, will, in the end, be better for it. After all, we?ve been down this path many times before and it?s turned out ok.

Remember the advent of the PC and where we?ve gone since then? Remember the first bulky cellular phones vs. what?s available today? Yes, TV?s, radios, computers, phones the list goes on. Technology advances will continue to push us into new directions. I?m sure that in the end, VoIP will be as commonplace as the home computer.

We can leverage this technology today in a cost effective manner. Like any technology how you implement VoIP will make the difference. Whether you?re a residential or business user, there can be an immediate benefit. Check with your communications broker to find out if your existing phone needs can be met cost effectively with VoIP.: FullService Broadband Provider offers free, unbiased information on broadband and communications technology. Our free service is made possible through Try Right Technology, Inc.

Types of VoIP Networks

VoIP internet telephony is a highly efficient technology that is used to transmit voice conversations over a data network, through the use of Internet Protocol.

Most consumer VoIP services make use of the internet to transmit the data from one user to another, but any IP network can be used to the same purpose. For example, many cable providers offer their own digital phone services, which transmit data over private IP networks.

Digital phone networks are thought to provide somewhat better service and security that internet based VoIP services. With standard VoIP providers constantly improving their broadband phone services, however, this gap is quickly closing, and the more expensive private digital phone services are finding it harder and harder to compete effectively.

Of course, with technological standards constantly evolving, new types of VoIP networks are emerging that don't use wires at all. Wireless VoIP phones operate on special digital networks, and can be a lot cheaper to use than normal cell phones.

Jeremy Maddock is the webmaster of TeleClick.ca, a trusted source of telecommunications news.

VoIP Telephony Basics

VoIP (Voice over Internet Protocol) Telephony is the process of routing voice conversations over an Internet Protocol network, rather than through traditional circuit-switched telephone lines. The voice information is converted into digital data packets and then transmitted over an IP network, such as the internet, or a local area network.

The main advantage of VoIP is the fact that it is highly efficient, and thus very affordable. The cost of transferring digital information over an IP telephony network is significantly less than that of transferring analog information over a traditional telephone line. Because of this, VoIP users can make long distance and international calls to anywhere in the world, at any time of day, for a fraction of what an ordinary phone company would charge.

Although call quality was originally a problem for VoIP customers, this issue has improved greatly with todays progressing technology. Because of the fact that VoIP traffic goes over a broadband line, there is enough bandwidth available to allow for very good sound quality.

As anyone familiar with telecommunications would probably tell you, VoIP Telephony is revolutionizing the way that people around the world make phone calls. More and more people are seeing the benefits of VoIP, and the number of users worldwide is growing at an astounding pace.

If you have a broadband internet connection, and a touch tone telephone, you are fully equipped to set up your very own broadband phone system, and start making use of VoIP Telephony to save money on all your long distance phone calls.

For more information on the benefits of VoIP, and how you can start using it to save money on your phone bill, please visit http://voip-telephony.teleclick.ca/connect/ ...

Jeremy Maddock is the owner of a successful telecommunications news website http://www.teleclick.ca