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Tuesday, March 11, 2008

Why Should You Switch To VoIP?

By now, you've probably heard about the new technology called VoIP, or Voice Over IP. VoIP is a replacement for a standard telephone and phone line. It uses your high-speed internet connection instead of regular phone lines. Millions of people all over the world are embracing this new technology. Should you?

Let's take a look at the benefits and features. After all, you should make an educated decision and not just an instant decision. So why is VoIP so great?

- Price. VoIP's price, most of the time, will beat standard phone rates. Companies usually offer free long distance and foreign calling - so you could call someone on the other side of the world for the same price as a friend down the street. On the other hand, price would not be a huge advantage if you pay per minute with a standard phone and make only 2 short calls a month!

- Computer compatibility. You can use your computer as your phone instead of using a regular-style phone. Why would you do this? Well, with some computer software, you can share documents, messages, and videos (think webcam plus audio) with friends that also have VoIP.

- More features. VoIP isn't just a normal phone technology. It usually comes with many different features that you would have to pay for or couldn't even get with a regular phone service, like free caller-ID, conference calls, on-hold music, free voicemail, and more.

These are just some of the basic new VoIP features. Some companies even offer unique services and bonuses, so be sure to examine what you get so that you can fully compare between companies.`

If, right now, you are thinking that VoIP is right for you, why not try it? After all, many companies offer a 30-day (or longer) money-back guarantee, so if you decide you're not happy with it, just ask for your money back!

Voice Over IP (VoIP) Services & Solutions

Keith Gilbert is the author and webmaster of http://www.freevoiptips.com (http://www.freevoiptips.com)

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VoIP - Basic Assumptions

I thought I'd outline some of the basics of VoIP. I use this service myself and have sold VoIP services to my customers. What I didn't understand until last night is how much I assume. You see my business is mostly web based so my customers read up on VoIP and have a general understanding of the technology before making a purchase.

What I came across in my conversations last night was that some people attracted purely by the cost really don't understand what the trade off's are, what is required and their level of expectation is, in my humble opinion, to high. Now don't get me wrong, I'm a huge fan of VoIP. However, I understand what's involved, how to hook it up as well as the pros and cons of using such a service. For me the cost factor did weigh in when comparing the pros and cons to the cost savings. My level of expectation was brought inline with what VoIP can offer me.

Here are some basic assumptions I was guilty of:

1. When using your broadband internet connection for your computer and VoIP a router is necessary. 2. During a power loss the phone doesn't work unless there is a UPS system in place. 3. ISP goes down, your phone line goes down. 4. Those phone jacks in the house don't work with VoIP. 5. The phone base plugs into the VoIP converter/adapter box which then plugs into your router. If you want multiple phones in multiple rooms, you will need a cordless phone or cordless phone system. (Multiple handsets) 6. E911 is not automatic. You need to check availability 7. Fax machines may not work 8. There can be call interference (echo). Voice quality is good, but not yet as reliable as POTS lines.

Naked DSL or DSL without phone service is not widely available. As such, if your broadband connection is via DSL you may not be able to use VoIP as your primary phone service. Simply put, if your goal is to switch to VoIP and then cancel your existing phone service, you may loose your broadband connection as well.

During my conversation last night their assumptions were much different than mine. Their assumptions were

1. Existing phone jacks will still work with VoIP 2. My corded phone will still work during a power outage just like they do now. 3. I can send/receive faxes without any issue 4. I can plug my VoIP into any room I want 5. 911 service is automatic. Everyone has this. 6. The quality of calls is as good if not better than POTS lines because after all it's coming through the internet right? 7. I don't need any extra equipment - it's just a phone.

After our discussion they were more educated in what VoIP can and cannot provide for them. In the end they choose not to get VoIP service and that's OK. A bundled POTS package was more to their liking and frankly fit them much better than VoIP would have.

Yes, I am a fan of VoIP and yes I believe this technology is here to stay. Having said that, I do not think VoIP is for everyone. Some consider routers, cordless phone(s), checking 911 availability, etc. to be a hassle. They just want to use their existing phone and achieve the 'exact' same results. Well, VoIP is almost there, but still has a way to go. If the cost savings can outweigh your own pros and cons by all means go for it. If not, wait, watch and read up some more.

Ready to give it a go? Good for you, (hope to see you at our web site). Not yet ready? That's OK too. (Still hope to see you at our web site for possible cost savings on your traditional POTS line or cellular plan)

Ok, perhaps a shameless plug in that last part. Use our web site, use someone else's, use a library, do whatever is necessary to educate yourself to make more informed purchasing decisions. It's better to be a little prepared than completely disappointed especially with something you'll use everyday such as your phone service.

FullService Broadband provider. Our free service is possible through Try Right Technology, Inc. We provide unbiased and informative information on broadband and communication products and services

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Friday, February 29, 2008

VoIP Problems?

Well of course there's VoIP problems, although I think problems is too strong of a word. Instead I would call this VoIP issues. (Just semantics? maybe, read on!)

Some may be old enough to remember making long distance calls where there was static or crackling on the phone line connection. Maybe you remember having to speak LOUDER in order to be heard on the line. Was that a problem? Maybe to you it was but to the companies providing the service, it was a merely a technical issue that needed to be addressed. The issue was addressed and resolved. Now you expect this high quality service right?

Ok, what about cellular phones? Maybe you're old enough to remember when calls were dropped or barely audible. Maybe you remember lugging around those heavy phones. This was a time when a cellular phone was just that, a phone! Was this a problem? Maybe to you it was but to the companies providing the service, it was merely a technical issue that needed to be addressed. The issue was addressed and resolved. Now? Well, there's not too many cellular phones that are 'just' phones. You can surf the internet with them, take pictures, record short video clips, change the ringers, store your address and phone numbers, etc.

For both these 'problems' above, it was a relatively short time frame between 'issue' and resolution. We can draw comparison after comparison between technology and technology issues. I could start talking about echo cancellers, VoIP gateways, multiplexors, etc. and the current circuitry vs. the research and new circuitry on it's way, but that's not the point of this article. The point is simply that 'yes' there are issues with VoIP but also, 'yes' issues are to be expected and 'yes' issues will be resolved.

Some of the most common quality issues are echo and delay. I myself use VoIP over my residential broadband connection and frankly I think it's just fine. I like the service and quality of calls, but yes, at times, the echo and delay can be annoying. This is usually infrequent and not worth me canceling my service. The point I'm trying to make here is that, for me, it's acceptable. Why? Because I understand that this is 'relatively' new. I understand that equipment manufactures are building better technology to address these issues. I understand that the popularity of VoIP will expedite the issue resolution. I've worked in information technology for over 20 years now and certainly understand this progression in technology.

Other issues are in the E911 service and of course there's issues with most residential DSL subscribers. Both these issues are directly with the existing phone companies. The FCC is already involved in both these cases and I believe it will be sooner rather than later for these to be resolved as well.

I for one do have E911 service and I am not a DSL subscriber. So E911 for me is a non-issue and using cable access eliminates having to keep my local telephone company for my primary phone service.

The bottom line, for me, is the cost savings. The cost savings over shadows the occasional echo and delay. E911 has already made its way into my area and using cable internet access removes my dependency on the local telephone company.

VoIP can be a great way for you to save money on your phone service, but don't go into this blindly. Most consumers are intelligent enough to understand the progression that occurs with any technology. It's pretty good as it is and yes I would agree it needs to be better. I also know, heck I'm confident that the quality of service will continue to improve.

So what's the bottom line? Go for it. Find a service that will provide you with a free trial period. Take it for a test drive, kick the tires, etc. The higher your existing monthly phone bill is, the sooner you should try out this service.

It's ok to demand perfection, but perfection takes time. Change is hard and change takes time. Change is upon us and VoIP, in my humble opinion is here to stay. Give it a try, be realistic. Get the information, get your quote, get your free trial period, you really have nothing to loose and quite possibly money to save!

Provided by the FullService Broadband provider. Our free service is possible through Try Right Technology, Inc. We provide unbiased and informative information on broadband and communication products

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Wednesday, February 6, 2008

Voice Over Internet Protocol (VoIP) ? All The Information You Need

VoIP technology is revolutionary in that it combines internet access with telephone service therefore utilizing the same technology for two very different things. Now, instead of having a traditional phone connection, VoIP technology enables you to use your internet broadband connection to make telephone calls.

1) So how does a VoIP phone work?

Firstly, you need a broadband connection and a router. This device works by allowing you to take phone calls as before. However, with a VoIP phone, the connection is now digital instead of through a phone line. A VoIP phone also has a gateway that connects you to a network. Your voice is then converted to a digital sound and this information can be sent in packets enabling you to have great sound and connection to people with and without the VoIP service.

2) What do you need to get started?

Of course, you need a broadband internet connection. Although VoIP can work with other internet service providers, the voice reception quality will not be as it would be with broadband.

3) What are the benefits of a VoIP phone?

The main benefit is that the VoIP phone costs much less that the traditional phone lines. This applies whether you use a cell phone or home phone service. Unlike home phone services, regular long distance callers really notice the benefits of a VoIP phone. The more long distance calls you make the more you save since with a VoIP phone the location of the caller and the person receiving the call is not important. Since you are also able to take you adapter with you, this service is perfect for the travelers among you. VoIP phones are also cost effective if you wish to add to your service. For example, instead of the normal fee of adding a phone line to your traditional home service, you need only pay a minimal amount since those with VoIP phones need to install any additional equipment.

4) Are there any disadvantages of switching to a VoIP phone?

Although there are some disadvantages, however these are minor. Poor voice quality can occur when the reception is poor. However, this is something we already have to contend with cell phones. Also, since a VoIP phone is connected to a broadband connection, if the company supplying you with this connection has any problem with its power supply, then your call will automatically be cut off. This may also occur when there is poor signal in an area.

5) What are the future applications?

Presently, the majority of companies allow you to be online at the same time as making calls. There are no limitations to this service and in this area can only grow and progress in the future. VoIP phone use will become more and more common and easier to use, as digital phones will be made. This means that a customer no longer needs a router and this will lead to VoIP phones becoming more popular than the traditional phone line.Steve Jones writes articles for http://www.voip-basics.com

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Monday, January 28, 2008

5 Benefits to Adding VoIP

There are many benefits and advantages to switching from PSTN- Public Switched Telephone Network. VoIP technology is growing and changing every day. Major corporations are transferring their business needs over to VoIP and households worldwide are making the switch. VoIP is produced by transferring voice into digital data over the Internet. Because the data is smaller compared to a standard electric unit, VoIP users save on valuable bandwidth as well. If you have a high-speed connection in your home, then you can utilize VoIP. You may need to purchase some equipment, such as a VoIP phone adapter. The phone adapter will allow you to use all of your telephones with the VoIP technology. You may also need to purchase a router. Most of your VoIP service providers will supply you with the hardware that you need. You even have the option of purchasing phones designed for VoIP as well as Videophones that will display images while you speak. VoIP is the wave of the future. Many major computer companies have already begun to incorporate VoIP with their Instant Messaging programs. Yahoo has also recently purchased the VoIP Company, Dial Pad. Now, Instant Messaging programs such as Yahoo, MSN, and AOL allow pc-pc phone calls. The world is making the switch to VoIP, but in case you are still unsure if VoIP is right for you, here are five benefits to adding VoIP to your home and business.

VoIP is Cost Efficient

Whether for your residence or business, VoIP is just plain cheaper then other telecommunication applications. You can reduce cost in your home by saving on long distance and local telephone calls. Many VoIP service providers have plans that allow unlimited local and long distance calling. You will have to check with various companies to see how far their unlimited local and long distance calling areas serve. You also save money by using VoIP throughout your house. You won't need to install additional phone jacks and wires, you just add on to your VoIP system.

VoIP will Integrate your Audio, Data, and Video Applications.

VoIP systems can integrate your telephone needs with your computer applications such as E-mail, Fax, Web conferencing, and Video Phone needs. This saves money and energy by combining all of these services into one basic application. You can use your phone and access all of your other programs at the same time, allowing greater freedom and is a simpler way for the home owner to utilize all of these different products.

VoIP Provides Flexibility

VoIP allows users tremendous flexibility. For instance, many VoIP users can take their phone adapter with them, and use their telephone number anywhere they have access to an Internet connection. This includes traveling overseas, while staying in hotels, or even camping. If you have high speed Internet, you will be able to take phone calls on your regular number. This is a much better solution for those with active lifestyles compared to the expense of cell phones as well as being the perfect solution for mobile employees and those whose jobs require much travel.

VoIP Users Can Choose their Own Area Codes

VoIP providers allow users to choose their own area codes. This is a fantastic option for those whose friends and family all live in one particular location, and they are out of state. By choosing your family and friend's area code, you are allowing them to call you, whenever they choose, and they will not have to pay long distance charges. Their calls will be local. Some providers extend the area codes to other countries. This would be extremely beneficial to someone whose friends and family are halfway across the world.

VoIP offers Features for Free

Features that typically cost extra with PSTN phone services are usually bundled with VoIP unlimited calling plans. These features include Voice Mail, Call Forwarding, Caller ID, Call Waiting, Call Return, Call Block, and Do Not Disturb. Because of the integration between VoIP and the Internet, many service providers will allow you to access and control all of your VoIP phone features through the Internet. With VoIP, users have greater access to control all of their phone features as well as save on charges.

Olivia Tan is co-publisher of http://www.AllVoipSolution.com. She provides tips and review on VoIP equipment and VoIP Service Providers.

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Thursday, January 3, 2008

VOIP - Hype or the future of the telephone?

Since the start of the Internet, sourcing news on voice over IP got a lot easier. There were times you had go to a library in order to attain somewhat relevant to voice over IP - Do you remember? Not a very convenient condition, am I right? Today there's plenty of ideas available because the Cyberspace is growing with each day. The only thing we need is a place to begin.

A smart way to begin your search on voice over IP, especially when you don't know something about the topic, is one of the familiar search engines like Ask Jeeves, MSN or Yahoo. The end of the story? You are puzzled, because the search engines like Ask Jeeves, MSN or Yahoo came back with millions of facts on voice over IP. Now it's on you to come up with the gems and leave the unessential web sites behind. Suggested ideas to begin with are generally so-called "portals". Individuals who have a good education about voice over IP come up with all the advice you may need and most of the time it's free!

Let's say you want to find out anything about voice over IP -- where would you probably go? The best way to come up with professional tips is to join a voice over IP Internet community. People can discuss with experts or write to a voice over IP forum. Let Google operate for you and initiate a research on "voice over IP forum" or "voice over IP group". You'll be given qualified results!

If you need to get your voice over IP information delivered by email, a "electronic magazine (ezine)" would probably be a smart idea. You can subscribe to an ezine exactly as you would do with your newspaper. Sometimes people have to pay a small fee to the provider of the service, but oftentimes a newsletter is free of charge. Due to the fact that there's considerably free voice over IP information accessible on the Internet, you can anticipate a very skilled specialist for your money. On the other hand: you can earn a second paycheck when you have voice over IP knowledge and start your own paid service.

For those who don't feel like reasearching sources on voice over IP, info products are likely a smart idea. Arranged in an ebook or audio interview you'll end up with information you would have spend days to surf on the world wide web.

When you want decent voice over IP advice quickly, current online resources on the Internet are extremely beneficial. Now it's your job to discover all things you need about voice over IP!Thomas Parker is a freelance publisher based in Galveston, Texas. He publishes articles and reports in various ezines and provides VOIP resources on Just Voice Over IP!

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Wednesday, December 26, 2007

5 Reasons Your Business Should Switch To VoIP

Today, many businesses are choosing to unplug and go with VoIP technology. There are many advantages for using VoIP including cost effectiveness, greater productivity, and the incorporation of data, audio, and video all intertwined in one program. Here is an overview of five reasons that your business should make the switch to VoIP.

VoIP Reduces Cost

Businesses today depend upon telecommunications. Whether it is Internet, E-mail, Customer Service through telephone, online web applications, and E-mail, or whatever your IT business needs may be, VoIP offers to handle all of your needs with one application. Additionally, this reduces cost and increases productivity. VoIP also has combined with software applications that are perfect for many business needs. Software such as accounting programs, Email, and PC based applications help to save money by combining services.

The reduction in long distance charges is another great advantage for switching to VoIP for business needs. By combining data, video, and audio needs, companies save on bandwidth usage, which ultimately leads to financial savings.

VoIP is perfect for Call Centers

VoIP is slowly becoming the standard choice for Call Centers. VoIP offers some major benefits for Call Centers such as flexibility, cost efficiency, and enhanced customer service applications. For instance, in the past, a Call Center needed to be a stabilized facility equipped with many phone lines used by people who would physically be located in the Call Center. By using VoIP for your Call Center, not only is your main location easily relocated as your business expands, but you can hire employees virtually world wide. Larger companies take advantage of VoIP Call Centers by outsourcing work overseas where they can hire employees for less.

The Integration of data, audio, and web based features is another reason why businesses are opting for VoIP. Customer service calls are handled more efficiently with the integration of these three components. Not only are calls transferred more proficiently, but also greater care can be given to customers when Call Centers use integrated software platforms.

More Call Centers are taking advantage of the opportunity to hire employees world wide through VoIP services. Employees may work in different time zones, giving greater customer service benefits year round, and hiring home based employees is another way businesses are choosing to save money.

VoIP is better for Mobile Employees

Many companies employ mobile workers. Mobile Employees have typically used cell phones at the company?s expense to stay in touch during the day. By utilizing VoIP Mobile Employees can remain virtually connected with the company, and the company saves money on fees.

When mobile employees rely on cell phones, many times a customer will call the main office, only to hear a message or be told the worker?s cell phone number. This requires the customer to hang up and call the employee on their cell phone- increasing the chance that the employee will lose the sale. By using VoIP, a call is instantly routed to the mobile employee and productivity increases.

Since VoIP integrates many other technologies, including E-mail, mobile employees are able to conduct many more transactions with one application.

VoIP allows Real Time Global Conferencing

Global conferencing and training can put a burden on a business. Attempts to reach employees worldwide are not only expensive but time consuming as well. With VoIP technology businesses can avoid conferencing costs, and enable secure audio and videoconferences to offices worldwide. By reducing long distance costs, employees are also taking advantage of calling each other and corporate headquarters more frequently.

VoIP offers Flexibility that Ultimately Increases Productivity

VoIP allows greater flexibility. By using a standard VoIP Phone Adapter, you are able to take your telephone number with you. This allows greater productivity by allowing employees to conduct business overseas, while traveling, staying in hotels, etc. Your customers will be able to call you on your regular business phone number, and you won?t have to use your cell phone.

Many VoIP services are fully integrated with PC applications such as fax and email. There is greater productivity when employees can integrate their email and phone services with one application. Conduct business with VoIP on your laptop, any time day or night.

With the option to get VoIP phone numbers with area codes throughout the country, and some world wide, businesses can expand by choosing local area codes for the city, state, or country they are targeting.Peter works full time earning an income from the internet by developing websites for customers as well as developing content rich sites in niche markets. Visit http://www.voip101.net for more information.

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Tuesday, December 4, 2007

VoIP Communications Set Up Demo With Circuit City's


1-866-904-VoIP
893 Highway 138 W Suites 10
Stockbridge, GA 30281

December 9, 2004

Circuit City Store
ATTN: General Manager/Mr. Will Hughes
1906 Mt Zion Road
Morrow, GA 30360

Dear Mr. Will Hughes:
Per request by Mrs. Sara, at the Circuit City Corporate Main Office at 1.800.251.2665 at 1054 am, on Dec 8, 2004, suggested and approved that we contact you on my company letter head about setting up a VoIP Communications Demo Display VideoPhone in your store area during the holiday. (All Metro-Outlet) With these arrangements, the VoIP Communications will conduct media ads with your store demo, for the shopper to visit and see the display VideoPhones.

We are an Atlanta start-up VoIP Communications with Escape International and 8x8, Inc. (Nasdaq: EGHT), the Packet8 Voice over Internet Protocol (VoIP) and videophone communications service provider, announced the availability of its DTA Broadband Phone Adapter and DV 326 Broadband Videophone at VoIP Communications http://www.voippacket8.net with Escape International Company: http://www.escapeinternational.com/, whose broadband VideoPhone service with Freedom Unlimited U.S & Canada Video calling broadband software lets anyone become a small-scale Internet business provider, Virtual Office hosted PBX Services and a Home-based business.

The Founder, Chairman and CEO of VoIP Communications, Nate Perkins, says it's close to letting people create their own miniature phone networks as well as a small home business.

RECOMMENDED: By Consumer Guru CLACK HOWARD Internet Phone Line Save Money Good Deals available from Packet8 AJC ( Atlanta Journal & Constitution) 11/20/04

The Videophones allow subscribers to see each other as they speak. The number Voice over Internet Protocol (VoIP) households is expected to mushroom to 18 million by 2008 as service quality increases, already inexpensive rates continue to drop and more homes get broadband, which VoIP operators usually require.

Mr. Hughes, if you agrees with the agreements, we will only need a very small area to display the VideoPhones demo. We have enclosed the companys coupon and PRESS RELEASE for your and your staff information.
If you need any more information, please call me at 678.565.8633 or email: CEO @ voipcommunications.com

Sincerely,

Nate Perkins
VoIP Communications

893 Highway 138 W Suites 10. Stockbridge, Georgia 30281 1.866.904.VoIP (8647)
1-866-904-VoIP
893 Highway 138 W Suites 10
Stockbridge, GA 30281

December 9, 2004

Circuit City Store
ATTN: General Manager/Mr. Will Hughes
1906 Mt Zion Road
Morrow, GA 30360

Dear Mr. Will Hughes:
Per request by Mrs. Sara, at the Circuit City Corporate Main Office at 1.800.251.2665 at 1054 am, on Dec 8, 2004, suggested and approved that we contact you on my company letter head about setting up a VoIP Communications Demo Display VideoPhone in your store area during the holiday. (All Metro-Outlet) With these arrangements, the VoIP Communications will conduct media ads with your store demo, for the shopper to visit and see the display VideoPhones.

We are an Atlanta start-up VoIP Communications with Escape International and 8x8, Inc. (Nasdaq: EGHT), the Packet8 Voice over Internet Protocol (VoIP) and videophone communications service provider, announced the availability of its DTA Broadband Phone Adapter and DV 326 Broadband Videophone at VoIP Communications http://www.voippacket8.net with Escape International Company: http://www.escapeinternational.com/, whose broadband VideoPhone service with Freedom Unlimited U.S & Canada Video calling broadband software lets anyone become a small-scale Internet business provider, Virtual Office hosted PBX Services and a Home-based business.

The Founder, Chairman and CEO of VoIP Communications, Nate Perkins, says it's close to letting people create their own miniature phone networks as well as a small home business.

RECOMMENDED: By Consumer Guru CLACK HOWARD Internet Phone Line Save Money Good Deals available from Packet8 AJC ( Atlanta Journal & Constitution) 11/20/04

The Videophones allow subscribers to see each other as they speak. The number Voice over Internet Protocol (VoIP) households is expected to mushroom to 18 million by 2008 as service quality increases, already inexpensive rates continue to drop and more homes get broadband, which VoIP operators usually require.

Mr. Hughes, if you agrees with the agreements, we will only need a very small area to display the VideoPhones demo. We have enclosed the companys coupon and PRESS RELEASE for your and your staff information.
If you need any more information, please call me at 678.565.8633 or email: CEO @ voipcommunications.com

Sincerely,

Nate Perkins
VoIP Communications

893 Highway 138 W Suites 10. Stockbridge, Georgia 30281 1.866.904.VoIP (8647)
http://www.voippacket8.net

 

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