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Friday, February 29, 2008

VoIP Problems?

Well of course there's VoIP problems, although I think problems is too strong of a word. Instead I would call this VoIP issues. (Just semantics? maybe, read on!)

Some may be old enough to remember making long distance calls where there was static or crackling on the phone line connection. Maybe you remember having to speak LOUDER in order to be heard on the line. Was that a problem? Maybe to you it was but to the companies providing the service, it was a merely a technical issue that needed to be addressed. The issue was addressed and resolved. Now you expect this high quality service right?

Ok, what about cellular phones? Maybe you're old enough to remember when calls were dropped or barely audible. Maybe you remember lugging around those heavy phones. This was a time when a cellular phone was just that, a phone! Was this a problem? Maybe to you it was but to the companies providing the service, it was merely a technical issue that needed to be addressed. The issue was addressed and resolved. Now? Well, there's not too many cellular phones that are 'just' phones. You can surf the internet with them, take pictures, record short video clips, change the ringers, store your address and phone numbers, etc.

For both these 'problems' above, it was a relatively short time frame between 'issue' and resolution. We can draw comparison after comparison between technology and technology issues. I could start talking about echo cancellers, VoIP gateways, multiplexors, etc. and the current circuitry vs. the research and new circuitry on it's way, but that's not the point of this article. The point is simply that 'yes' there are issues with VoIP but also, 'yes' issues are to be expected and 'yes' issues will be resolved.

Some of the most common quality issues are echo and delay. I myself use VoIP over my residential broadband connection and frankly I think it's just fine. I like the service and quality of calls, but yes, at times, the echo and delay can be annoying. This is usually infrequent and not worth me canceling my service. The point I'm trying to make here is that, for me, it's acceptable. Why? Because I understand that this is 'relatively' new. I understand that equipment manufactures are building better technology to address these issues. I understand that the popularity of VoIP will expedite the issue resolution. I've worked in information technology for over 20 years now and certainly understand this progression in technology.

Other issues are in the E911 service and of course there's issues with most residential DSL subscribers. Both these issues are directly with the existing phone companies. The FCC is already involved in both these cases and I believe it will be sooner rather than later for these to be resolved as well.

I for one do have E911 service and I am not a DSL subscriber. So E911 for me is a non-issue and using cable access eliminates having to keep my local telephone company for my primary phone service.

The bottom line, for me, is the cost savings. The cost savings over shadows the occasional echo and delay. E911 has already made its way into my area and using cable internet access removes my dependency on the local telephone company.

VoIP can be a great way for you to save money on your phone service, but don't go into this blindly. Most consumers are intelligent enough to understand the progression that occurs with any technology. It's pretty good as it is and yes I would agree it needs to be better. I also know, heck I'm confident that the quality of service will continue to improve.

So what's the bottom line? Go for it. Find a service that will provide you with a free trial period. Take it for a test drive, kick the tires, etc. The higher your existing monthly phone bill is, the sooner you should try out this service.

It's ok to demand perfection, but perfection takes time. Change is hard and change takes time. Change is upon us and VoIP, in my humble opinion is here to stay. Give it a try, be realistic. Get the information, get your quote, get your free trial period, you really have nothing to loose and quite possibly money to save!

Provided by the FullService Broadband provider. Our free service is possible through Try Right Technology, Inc. We provide unbiased and informative information on broadband and communication products

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Thursday, December 20, 2007

VoIP - What Is It And Why Do I Need It?

In the dynamically changing world of technology, VoIP (Voice Over Internet Protocol) is one of the latest and potentially greatest wonders ever created by the human mind. Watch a techie show, read a techie magazine or talk to any cyber dude and most will acknowledge that VoIP is one of the coolest advancements they've ever been blessed to experience.

On the other hand, for the vast majority who are not techie-nerds and who are looking for a non-techie to English translation of what VoIP has done to induce such high praises, then sit back, relax and read a bit more. In a nutshell, VoIP allows you to make phone calls over the internet, using your computer, to pretty much anywhere on the planet. The VoIP acronym is simply a fancy, smancy technical term for what could just as easily be called an Internet phone.

The miracle of VoIP can be explained in a simple process. The analog voice signals, which are the technical term for the exchange of hot air you have with friends and family while talking for hours on the phone... Sorry, I couldn't resist a bit of humor as I drifted back to days gone by and my youth. Ok, back to business.

VoIP converts the analog voice signals into digital data packets, which allows those packets of data to be transferred via cable lines (the internet) and then they are reconverted into analog voice signals at the other end so that once again, you can understand what is being said. Thanks to internet protocol, VoIP supports real time and two way transmission of conversations.

Sounds Good But How Do I Get Started With VoIP?
First, you have to know what type of internet service you have from your ISP (Internet Service Provider). The reason you need to know the type of service you have is because currently, VoIP works best with a cable or DSL internet connection because they are faster? as in they can download more bits of information (data packets) per second and this allows better sound quality on your internet calls.

Although VoIP services are available for other types of ISP connections like dial up, prepaid and satellite... the technology with VoIP has yet to progress to the point where you will consistently experience crystal clear sound over slower internet connections. However, if you currently live in an area that hasn't been wired for broadband, you shouldn't have to wait too long for the technology to progress to where you can enjoy a quality conversation over a slower internet type connection. However, for the time-being, quality is still a bit patchy without a high speed connection.

How Much is This Internet Telephony, VoIP Thingy Going to Cost Me?
Cost is one of best things about VoIP because VoIP services cost less than residential phone service and much, much less than most monthly cell phone plans. And if your DSL or broadband internet company just happens to be one of companies that currently offers VoIP services, then so much the better because that usually translates into even lower rates than if you used an independent or outside company for your VoIP phone service.

How Reliable Is VoIP?
Because transmission is being done over the Internet, the voice quality is largely dependent on your internet connection speed. And? at this moment in time, regardless of your ISP or connection speed the voice quality still hasn't reached that of normal land based or mobile phones. Plus, although rare, if your internet connection goes down you wouldn't be able to make or receive phone calls and VoIP is still more vulnerable to dropped calls due to a lack of signal strength.

Although VoIP still has a few drawbacks, once you try it you'll quickly realize that they aren't the type of problems that will stop you from wanting to use it? especially when you get your bill each month because with VoIP the savings can be dramatic if you spend a bunch of time on the phone.

How Secure Is VoIP?
Because transmission is in an environment where the dreaded "hacker" reigns supreme this concern is an obvious and legitimate one. Let's face it... although not perfectly secure it's no less secure than sending emails and billions and billions of those are sent each day. And frankly, if you're concerned about others listening in on your phone calls you should toss your cell phone because picking up those signals by the "unscrupulous" is much easier than sabotaging your VoIP phone calls.

If you are overly concerned with security due to the fact that VoIP is a relatively a new technology and that there still exists; although remote, a possibility that those cyber technicians will hijack your calls then you'll just have to wait until you feel these issues are solved before you give VoIP a test drive.

Can You Keep Your Number?
Yes and No! In most instances you will be able to keep your current phone number but just to be safe you should ask this question before signing up for VoIP service. And frankly, in some cases you may be required to change numbers. Oh well? nothings perfect.

This article may be reproduced only in its entirety. Kevin Erickson is a contributing writer to: VoIP | Wifi Hotspots | Trade Show

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Friday, December 7, 2007

VoIP Training Center

There's a nice little VoIP training center courtesy of VoIP News anyone interested in VoIP should visit. Actually it's a comprehensive listing and review of training and certification programs offered around the world, online, and in CDs, videos and books. Perfect resource for every business considering deploying VoIP technology is some form or other.

There's a nice little VoIP training center courtesy of VoIP News anyone interested in VoIP should visit. Actually it's a comprehensive listing and review of training and certification programs offered around the world, online, and in CDs, videos and books. Perfect resource for every business considering deploying VoIP technology is some form or other.

To quote VoIP News......"Voice over IP is rapidly gaining importance in the future of telecommunications. Education in this vital technology is becoming an imperative to maintaining a competitive edge. Corporations, manufacturers, providers, consultants, engineers, product managers; even marketing and sales personnel are challenged to stay abreast of this emerging technology and marketplace."

Ahhhhh yep...what he said.

Michael is the owner of FreedomFire Communications http://ld.net/mscprez and http://DS3-Bandwidth.com ....delivering choices to both residential and business consumers worldwide for voice and data broadband services. Michael also authors BroadBand Nation http://BroadBand-Nation.blogspot.com where you're always welcome to to drop in and catch up on the latest BroadBand news, tips, and ramblings for the masses.

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