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Saturday, March 1, 2008

VoIP Options for Business

VoIP makes a great option for business because you can save money. Many providers offer special packages strictly for business use. Different products are available such as fax lines and call forwarding.

When shopping for a service, you will need to take a few factors into account. This includes whether or not you want your provider to also service your internet connection, or if your computers will be on a network. Here is a compiled list of potential service providers to help you find the best package to suit your business needs.

Vonage offers two packages for their small business customers. The Small Business Basic plan is $39.99 and allows for 1500 minutes of calling anywhere in the U.S., Canada, and Puerto Rico. The Small Business Unlimited package is $49.99 and includes unlimited calling to those places. Check out their website (www.vonage.com) for information on their additional features and international calling rates.

Verizon has a lot of options for business. They can accommodate small, medium, and large businesses. Their rates vary based on situation and location, so it is best to visit their site (www.verizon.com) to find the options that are right for you. You can also specify packages that include Verizon DSL and VoIP.

Lingo's business packages start at $49.95 a month for unlimited calling to the US, Canada, Western Europe, and any phones within the Lingo system. Service also includes a free fax line and other features such as three-way calling. They offer your first month free as a trial. Simply cancel if you are unhappy with their service. For more information browse their site at www.lingo.com.

Sprint also offers VoIP options for business. They offer options for businesses including home offices, small business, medium businesses, and full scale enterprises. Check out their options and packages at www.sprint.com/business.

Mike Bell is the webmaster of http://www.VoIP-Journal.com, a site devoted to providing users with voip news and information

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Wednesday, February 27, 2008

5 Steps to VoIP

So you're ready to enjoy unlimited long distance calling and lower monthly phone bills. Well, before you make the switch, here are five steps that will help you get the VoIP plan that is best for you.

Make the Decision

Yes, it is new technology, and sometimes we are scared of the unknown. VoIP technology is on the rise and many high profile computer companies are already switching to VoIP and in return are becoming service providers. AOL, Sprint, and Verizon are offering VoIP as well as Internet Messaging services such as Yahoo, MSN, and AOL IM. First you must come to the decision that VoIP is best for you, your family, or your business needs. Research VoIP on the web and its providers. Talk to people that you know have already made the switch. Once you have made your decision to switch to VoIP, you are ready for the next step.

Choose the Plan that is Right for You

A good idea is to make a written list of your needs, wants, and features in a phone. This will help you compare different plans and choose the service provider that will best fit your needs. If you are looking for residential or business service, make sure that you note that in your list. Residential plans usually come in two forms- basic (which is a certain amount of minutes) and unlimited (which will give you unlimited local and long distance talk time). Business plans can include amenities such as multiple phones, greater minute talk time, greater unlimited calling plans, business features bundled with your plan, faxing and voicemail to your computer capabilities, and extras such as yellow page listings. Check with the company to find the plan that meets your requirements.

Setting up the System

Some service providers will send you the equipment that you need to begin using VoIP. You will first need to make sure that your computer system is compatible with the VoIP service. You will also need to have high speed Internet already installed with your computer. If you are using VoIP for a business or for a call center, it is best to leave the installation to a professional. Installing VoIP for a residence or home office is typically simple enough for most residents to do themselves.

Choosing your Phone Number

One of the best features that VoIP has to offer is the freedom to select your own telephone number. If you just want to transfer your old number to your new VoIP system, check with your service provider before making your final decision. Many VoIP providers will allow you to transfer your phone number.

If you want to select a different area code, this option has many advantages. First, for friends and family members who don't have unlimited long distance calling, selecting the same area code as them can save them money. They will appreciate being able to call you as if it were a local call.

This strategy is also very beneficial for those whose businesses are targeting specific areas. Say there is a California company, yet they want to increase business in Tampa, Florida. By selecting the Tampa, Florida area code, they can increase sales and productivity by having a local number for customers to call. This also reduces the need for a toll free number.

Install your Features and Accessories

VoIP comes with many features included in your service plan. For residential customers these include Voicemail, Caller ID, Call Forwarding, Call Block, and Do Not Disturb. Always check with your service provider for a detailed listing of the features included with your plan. For Small businesses, amenities such as multi phone users, free fax lines, and integrating your VoIP and web features are all available. VoIP also contains many of the same features bundled with basic plans as well. When you are choosing a provider, compare their business plans and select the one that best fits your business needs.

As VoIP technology continues to advance, a new array of accessories appears on the market. Today you can choose from VoIP phones, headsets, and even VoIP videophones that work as a web camera incorporating video with your audio.

Olivia Tan is co-publisher of All VoIP Solution. She provides tips and review on VoIP conference software and VoIP Phone Service

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Friday, November 30, 2007

VoIP Telephony Basics

VoIP (Voice over Internet Protocol) Telephony is the process of routing voice conversations over an Internet Protocol network, rather than through traditional circuit-switched telephone lines. The voice information is converted into digital data packets and then transmitted over an IP network, such as the internet, or a local area network.

The main advantage of VoIP is the fact that it is highly efficient, and thus very affordable. The cost of transferring digital information over an IP telephony network is significantly less than that of transferring analog information over a traditional telephone line. Because of this, VoIP users can make long distance and international calls to anywhere in the world, at any time of day, for a fraction of what an ordinary phone company would charge.

Although call quality was originally a problem for VoIP customers, this issue has improved greatly with todays progressing technology. Because of the fact that VoIP traffic goes over a broadband line, there is enough bandwidth available to allow for very good sound quality.

As anyone familiar with telecommunications would probably tell you, VoIP Telephony is revolutionizing the way that people around the world make phone calls. More and more people are seeing the benefits of VoIP, and the number of users worldwide is growing at an astounding pace.

If you have a broadband internet connection, and a touch tone telephone, you are fully equipped to set up your very own broadband phone system, and start making use of VoIP Telephony to save money on all your long distance phone calls.

For more information on the benefits of VoIP, and how you can start using it to save money on your phone bill, please visit http://voip-telephony.teleclick.ca/connect/ ...

Jeremy Maddock is the owner of a successful telecommunications news website http://www.teleclick.ca

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