Using Voice over Internet Protocol (VoIP) with Dial-Up

Have you had a chance to try it? Most people that have had a chance to try it have experienced hit or miss quality, dropped calls as well as some speech delays. But there are some steps that you can take to really improve the quality and consistency of you VoIP calls over your internet Connection.

There is a lot of buzz these days around Internet based communication, VoIP, replacing regular/traditional telephone service. Much of the buzz has been created by/around a company called Vonage, who's motto is "Leading the Internet Phone Revolution".

Even if you do not have a broadband connection, you can still save a fortune by using VOIP service for long distance calls. A broadband connection will give you more consistent, reliable call quality, but similar results can be obtained using a dial up account if some guidelines are followed.

All VoIP service providers are different, they do not all support dial-up users. Companies such as Vonage happens to be one that backs away from dial up connections. The providers that do support dial up usually only support dial-up above certain speeds. The two most popular companies that do support dial up VoIP are Callserve and Go2Call.

If you close programs that are running in the background, you will get higher call quality. If you are using windows, just right click & close all open non-essential applications that are shown in your taskbar at the bottom right of your screen. If you are using windows XP & there are other users logged on, be sure they log off before trying to make a call. You also need to be conscience of what you are doing while you are on the call. If you overload the limited data capability your call quality will suffer. Other activities that will compete for bandwith are: Instant Messaging, checking your email, web cameras, surfing the internet or downloading anything.

Scan your system frequently for Viruses and Adware, these programs can tie up your browser and internet connection, slow down your system and affect your call quality. Make it a habit to scan your system every month so your virus software remains uo to date. McAfee or Nortons are good programs, Spybot - Search & Detroy is good for removing spyware.

Use a headset with a boom microphone and this should eliminate annoying voice echoes often associated with VoIP phone calls. If you use a headset, voice signals are limited in volume and thus the chances of your microphone 're-transmitting' those voice signals is greatly reduced.

So if you have dial up you can still enjoy the cost savings of making PC to VoIP call

About the Author <br /> Christine is the owner of http://onlinevoipinfo.com<br /> which deals specifically with PC to Phone and PC to PC VoIP. The site includes a comprehensive information on VoIP.

Defining VoIP

If you ask any answering service owner what the biggest challenge that they face today almost all would answer employees. For a number of years employers have tried a number of methods to find a desirable employees to work in what is sometimes less than desirable circumstances. Today technology has delivered these answering service owners a new alternative; the stay at home operator.

Thanks to VoIP services it is very easy for an answering service operator to log on and work off premise with the same advantages as an operator has in the war room of the call center. There are several advantages to such technology and call centers who have implemented these advances are seeing major changes. Some of these answering services virtually had to beg for employees and the pickings were slim. Now these same businesses actually have a waiting list for employees, with highly qualified candidates.

Another advantage to the stay at home operator is that it allows the answering service to be able to fill peak time periods and cover absenteeism more efficiently. The answering service now has alternatives when there are weather related emergencies as well as filling those difficult to handle shifts. There are offices that will staff overnight shifts with work at home operators.

Still other offices have been slow to embrace this type of technology while other offices reluctantly use this technology only for emergencies or supervisory tasks. There is a general misconception that these operators are more difficult to supervise and that the only way to run a call center is from a centralized location. With the advanced statistical reporting capabilities that most answering services possess, coupled with voice recording technology these employees are as easy to supervise as they would be in your office.

As the answering services that utilize at home operators continue to flourish, others are following their lead. At home operators now make up the fastest growing segment of employees in the answering service industry. In addition this new trend seems to be an alternative to overseas outsourcing. With the advantages offered to work at home operators, answering service owners and the industry as a whole, stay at home agents seem to be the trend of the future.

Todd Cardin is the east coast marketing team leader for Specialty Answering Service. For more information about Specialty Answering Service, please visit our answering service / call center website and explore our services. This article may be reprinted and republished without permission as long as

Defining VoIP

If you ask any answering service owner what the biggest challenge that they face today almost all would answer employees. For a number of years employers have tried a number of methods to find a desirable employees to work in what is sometimes less than desirable circumstances. Today technology has delivered these answering service owners a new alternative; the stay at home operator.

Thanks to VoIP services it is very easy for an answering service operator to log on and work off premise with the same advantages as an operator has in the war room of the call center. There are several advantages to such technology and call centers who have implemented these advances are seeing major changes. Some of these answering services virtually had to beg for employees and the pickings were slim. Now these same businesses actually have a waiting list for employees, with highly qualified candidates.

Another advantage to the stay at home operator is that it allows the answering service to be able to fill peak time periods and cover absenteeism more efficiently. The answering service now has alternatives when there are weather related emergencies as well as filling those difficult to handle shifts. There are offices that will staff overnight shifts with work at home operators.

Still other offices have been slow to embrace this type of technology while other offices reluctantly use this technology only for emergencies or supervisory tasks. There is a general misconception that these operators are more difficult to supervise and that the only way to run a call center is from a centralized location. With the advanced statistical reporting capabilities that most answering services possess, coupled with voice recording technology these employees are as easy to supervise as they would be in your office.

As the answering services that utilize at home operators continue to flourish, others are following their lead. At home operators now make up the fastest growing segment of employees in the answering service industry. In addition this new trend seems to be an alternative to overseas outsourcing. With the advantages offered to work at home operators, answering service owners and the industry as a whole, stay at home agents seem to be the trend of the future.

Todd Cardin is the east coast marketing team leader for Specialty Answering Service. For more information about Specialty Answering Service, please visit our answering service / call center website and explore our services. This article may be reprinted and republished without permission as long as