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Friday, February 8, 2008

VoIP - Voice Over Internet Protocol

Voice over internet protocol or VoIP is beginning to come into it?s own. The promise of cost savings over traditional phone lines is driving this technology into the mainstream. Leveraging your existing broadband connection to save on your monthly phone expense at first glance makes sense. Let?s take a closer look.

First off, can your existing broadband throughput handle the additional strain of digital voice transfer? You can use your favorite search engine (google, msn, yahoo, etc.) and search for ?VoIP broadband test? to get a general idea of the speed of your connection. This is only the first consideration.

How is your existing broadband access coming into your home? If you?re using DSL then using VoIP for your ?primary? phone line may not be an option. DSL availability without existing phone service is not generally available. You should check with your local phone company before canceling service. You just might end up with no phone service, VoIP or traditional. Check first.

If you?re using cable internet access and your connection speed test looks good, find a VoIP provider that allows for a trial period. You may find a good provider that offers up to 30 days for you to cancel if you are not satisfied with voice quality or service.

A VoIP converter and a router will be required to setup your VoIP service. Your modem would plug into your router. Next your converter plugs into your router and your phone base plugs into your converter. Most normal phones should work fine. There isn?t any ?special? phone required to use this type of service. The entire process is pretty painless, but if you should run into any issue, your provider should be ready to help.

If you?re looking to leverage your existing broadband internet access to save money on your monthly phone expense, VoIP can be a great option. Just remember to check your connection, check with your local phone provider (for DSL users) and find a provider that offers a money back trial period. This can be a great way to save money, but don?t be pressured before you know the facts. Even if it doesn?t work out for you now, keep your eye on this technology.

The FCC is already involved in the apparent conflict between VoIP service providers and DSL access. E911 service (Enhanced 911 service) is already being mandated and additional steps will be made to bring this technology further into the mainstream. Make no mistake about this technology. It has arrived and is here to stay.

Michael Weaver http://www.fullservice-broadband-provider.com

The Full Service Broadband Provider service offers unbiased and informative information on broadband as well as local/long distance and cellular services. This service is made possible through Try Right Technology, Inc.

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Tuesday, January 29, 2008

VoIP Communication: Technology Helps Your Business

Communication has come a long way from the time of smoke signals. What was new yesterday is considered required today. Technology advances are fast and furious and to keep ahead in the business world you must advance along with it, or risk missing out on the new moon.

The speed and effectiveness of your communication infrastructure is vital in today's marketplace, where clients expect instant results. In addition, your ability to virtualize your office is key in a decentralized and mobile environment. Assisting your customers and making them feel serviced is vital in a world where price comparisons can be retrieved in an instant. Service will set you apart. This is where advanced communication technology can help.

The following is an example of how Life Communications LLC assisted a business improve their communications effectiveness, work product and bottom line. Saran Importers Inc. (name has been changed) is an importer of many products, including clothing, undergarments and electronics. They have small offices in California, Michigan and Texas with their headquarters in Brooklyn, NY. The Michigan and Texas offices have two salesmen per location, while the California office has three operations people and one salesman. The Brooklyn headquarters has 10 operations people and three salesmen. For the sake of simplicity, the definition of "operations people" is people who don't travel extensively, while salesmen do.

They had a Lucent Partner system in Brooklyn and small SOHO (Small Office Home Office) Panasonic multi-phones in the remote locations. They communicated with the remote locations by calling them over a regular phone line and with the salesman by office number or cell phones, which they also gave to the clients. Some problems arose from this arrangement. The following are a sample:

- High cost of inter-office communications.

- Multiple places for voice-mail. Hard to manage.

- If the cell phone was dead or otherwise not available the calls went to voicemail or were lost.

- If a salesman was unavailable for extended periods (more than one day) it affected communications with clients.

- No call accounting. No management of remote offices.

Life Communications replaced their Lucent system with a customized PC-based advanced phone system. In the remote locations they put Voice Over IP (VOIP) phones that communicated directly with the VoIP phone system over secure private network DSL lines. This enabled the remote offices to have all the advanced features of the main office.

They also setup a feature that enabled the salesman to manage where they can be reached. In doing so, they would be able to give out a single phone number that routed through the phone system. They would direct where the phone would ring or even the order of where they can be reached and the amount of times it would ring by each location. If the call would go to voicemail the voicemail would actually reside on the phone system and a voice file would be emailed to the salesman. Some salesmen chose to have a copy, of the voice file, also emailed to the operations person who handled their accounts.

This solved their problems by doing the following:

- Cut down, drastically, on the cost of inter-office communications. The costs of the DSL lines are marginalized due to their dual-use as data lines. All calls between offices are now as if they are in the same office, they communicate by calling the extension, not an outside number.

- One place for voice-mail, all located on the phone system. Cell phone calls are now called by the phone system and if the salesman is unavailable it puts it in the internal voice-mail. This allows for easier voice-mail management.

- Due to the advanced routing feature, calls can ring by multiple places to reach a person who can help the client.

- When salesmen are now unavailable the calls can be automatically rerouted to another salesman who can help.

- All calls, in all offices, can now be managed and kept track of. Client communications can be more effectively handled.

This is just a small sample of the improvements made to the business process. Another advantage to the VoIP system is; as new features, and advancements, come out they can be integrated into Saran's current platform. Expandability is also part and parcel of this VoIP experience; the system can grow as Saran grows. Cy Yablonsky is a realtor associate at Othello Realty,www.OthelloRealty.com. Cy has an extensive background in technology and communications and applies that to the real estate market. Feel free to reprint this article as long as all links stay live and no changes are made.

Cy Yablonsky is a realtor associate at Othello Realty,www.OthelloRealty.com. Cy has an extensive background in technology and communications and applies that to the real estate market. Feel free to reprint this article as long as all links stay live and no changes are made.

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Wednesday, January 23, 2008

VoIP Technology - Talk is Cheap!

VoIP products are integral to the most advanced and reliable VoIP and Voice over ATM platforms currently sold by leading VoIP telecom and networking companies worldwide. VoIP products based on VoIP enabled technology products employ Voice over Packet chip processors, VoIP PCI and cPCI communication boards and VoIP media gateway modules (PMC form factor).

VoIP companies provide voice over packet (VoIP) processors for OEM implementations of voice communications over packet networks or "VoIP". Each VoIP processor features low bit rate Vocoders, a State-of-the-art Echo Canceller and T.38 compliant fax relay. High and medium density gateways, residential gateways and integrated access devices (IAD) are among the major users of VoIP chip processors. These VoIP solutions power client applications from small gateways and IP phones... An As an indication of market size... one major VoIP provider has over 10 million ports installed and growing rapidly.

VoIP Products - Gateway Network The entire VoIP gateway network is based on continued advances in VoIP media boards that offer field proven solutions. Product design of proper PSTN interfaces is a critical factors in VoIP deployment. How can small or medium-sized gateways compete in the market? By implementing cost-effective solutions for enterprise or small POPs and fast market penetration into new and emerging markets. On the other hand, large VoIP gateways are designed to meet major carriers' operational requirements.

VoIP Products - Market Driven The rapid VoIP market expansion for VoIP Gateways led to the large diversity in VoIP products. Today, VoIP providers may choose from different sized gateways for VoIP networks of different sizes. Also, Mediant VoIP gateways enable carriers to address multi-regional requirements and strengthen economics of deployment. For instance, providing PSTN signaling and compression technology deployed in over 75 countries is quite a challenge. Fortunately, VoIP technology may quickly enter new regions and conserve precious bandwidth in hard-to-reach offices.

AudioCodes Ltd. is a market leader in voice compression technology and is a key originator of the ITU G.723.1 standard for the emerging VoIP market. AudioCodes enabling technology products include VoIP, CTI and call logging communication boards, VoIP media gateway processors and modules.

For more information on VoIP and emerging VoIP technology, visit AudioCodes

Johnny Mayer writes on travel, technology, software, diamonds and jewelry, business, music and more

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Monday, January 14, 2008

Discover Why You Should Make The Switch to VOIP

We have heard of VoIP. We know what it is. But why should we switch from our Public Switched Telephone Network (PSTN) to VoIP? Why should we join the many major corporations clamouring to transform their business needs to VoIP? Why should we jump on the bandwagon of the many households who are confidently switching to VoIP?

The answers all come down to the many benefits that VoIP offers. The advantages of VoIP have been proven time and time again. The most appealing of all the benefits is that it is cost efficient. VoIP transfers voice into digital data over the Internet. As the data is smaller compared to a standard electric unit, users save on valuable bandwidth. Ever wondered how you could be hooked up to a computer sending messages all across the globe, but yet not having to pay long distance charges? That's how VoIP works. Just think, you will never have to pay for long distance calls ever again!

It does not matter if you plan to use VoIP for your business or for your personal use at home, it is just plain cheaper. Costs for both local and long distance calls can be minimised through VoIP. Many VoIP service providers offer plans that enable you to make unlimited local as well as long distance calls. Check with your provider to ascertain the extent of the coverage of calling areas. With VoIP in your homes, there will be no need for additional phone jacks and wires, just add on to your system, thus saving you money.

Not only will VoIP save you telephone costs, it also integrates all your telephone needs with your computer applications like e-mail, fax, video-phone, and web conferencing. By combining all these into one basic application, you will save on energy and money. Not only that, allowing you to access all the other programs at the same time will provide for greater freedom. This way, even a homeowner will find it simple to utilise all these different products.

Imagine being able to use your own telephone number anywhere that you can access an Internet connection, even overseas. Yes, with VoIP that is now possible. A perfect solution for those always on the move and for those who travel frequently. With VoIP you can cut down on your cell phone expenses. All you need to do is to take your telephone adapter with you anywhere you go. As long as there is a high Internet speed, you can take phone calls on your regular telephone number. This means that you can even take calls while staying overseas or even while going camping. Talk about tremendous flexibility!

Another benefit that comes from using VoIP is the option that allows you to pick your own area code. This is especially good news for those who have family and friends living in a particular area out of state. If you choose your friends' area code, you are giving them the fantastic opportunity of being able to call you whenever they want to without having to pay for long distance charges. All their calls will be charged as local calls. Again, check with your VoIP providers. Some might even extend this service to other countries. Now wouldn't this be a blessing if you have friends and family all around the globe?

Remember all the extra features that you have to pay for with PSTN phone services? Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Return, Call Block, Do Not Disturb - all these features now come under one package with VoIP. As all the features between VoIP and the Internet are incorporated, you have greater access and control over all your VoIP phone features through the Internet. No more paying for extras.

VoIP is the answer to all our telecommunication needs. The world is making the switch to VoIP. The question is, when will you join this revolution?

Juzaily Ramli is the co-owner of http://www.voip-revolution-info-site.com site, a site dedicated to everything regarding VoIP. Find out how VoIP has represented the most significant paradigm shift since the invention of the telephone in the whole history of modern communications.

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Friday, November 30, 2007

VOIP For Your Business

Many businesses are considering VOIP for their telephone businees needs. Many don't know exactly when they should consider it an option for them. Many do not understand how it differs from regular telephone service and how the two differ.

Many companies are now beginning to look into alternatives to high priced telephone systems currently in use. They are realizing that there are huge benefits financially to those switching over to VOIP. They are realizing there is greater functionality with VOIP as well as cost savings and room for growth.

The simple basics of VOIP is that it uses high speed internet lines to carry voice traffic instead of telephone lines.

There are two basic technologies.

IP telephony runs over a local area network also known as a LAN. this is a very cost effective way for communicating within an organization. It allows voice transmissions between people within a company who are part of an internal network.

VoIP is carried over a wide area network also know as a WAN. VoIP can be used to transmit voice through a WAN (such as the internet) or carry voice over a public WAN (such as the Internet) or a private WAN, which provides enhanced security for communications.

Why would a business consider making this change?

Large companies currenly use PBX systems. This is a private phone system within an organization. Users work with a certain number of lines for all external calls.

Some companies use a cental office exchange service know as Centrex, which is basically a PBX in which all routing occurs not on a company's premises, but at the local telephone company.

Some use "Key systems", which are very small PBXs, designed primarily for small offices.

These systems all share the same problem. When it comes to long distance the costs are enormous. As more and more this becomes a global world, long distance becomes a major necessity and this means one thing...large long-distance bills, Coupled with this these systems are difficult to change or expand with company growth and are unsuited to support more technically advanced communications. Because these systems are based upon proprietary technologies, companies are limited to only what the phone companies provide.

VOIP services make this a thing of the past. As VOIP gains popularity among companies seeking more cost effective services these antiquated phone systems are slowing disappearing. Expansion of services will be a breeze because of the technology involved with VOIP.

Companies will benefit from reduced overall costs as IP-based voice technology can virtually eliminate toll calls. It also slashes the cost of making add-ons, moves and changes to the system.

Enhanced functionality. VOIP offers all the options that callers are used to using such as call waiting, caller ID, unified messaging, directory services and vertical-specific applications. In addition, VOIP is a standard, open protocol, allowing companies to build their own audio applications or purchase other applications that will come from software developers.

Easy Expanion. As your company expands and grows this cost effective system will allow for expansion with very little cost.

Easy To Use. With VOIP, employees wil have many options--they can use a VOIP phone that is identical to a regular desk phone or use a "softphone" which loads into desktops, laptops or PDAs as software. Added benefit is that they will be able to use their telephone number in any location.

In time VOIP networks will become even more usefull as it will be able to support the convergence of data, video and voice services. This will enable companies to be ready for a plethora of multimedia applications that are emerging from developers. VOIP technology will give guaranteed levels of reliability, quality of service and security.

VOIP is now a fully developed technology, providing companies with a valuable voice system today, and allowing for the latest technological advances that will develop in the future.

Companies need to get in on the ground floor to take advantage of all the new technology that is coming and the savings it will afford.
Jean Sutherland is a technical writer for the popular website http://www.voip-place.com/where everything VOIP is discussed. She is also the owner of the successful website The Company Newsletter at http://www.thecompanynewsletter.comwhere you will find loads of free software, articles on marketing and common computer questions.

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